Privacy Policy Overview
Your privacy is important to us. This policy explains how fentarivia.com collects, uses, and secures personal information to protect your rights under Australian law.
What Information We Collect
We gather select information to deliver effective consultation services:
- Personal identification details (name, contact information, etc.)
- Property interests, location queries, and consulting preferences
- Records of your correspondence and communications with our team
- Cookie and traffic data (anonymised, as per our Cookie Policy)
How We Use Your Data
Collected data is used for the purpose of providing and improving our services.
- Contacting you regarding appointment scheduling and follow-ups
- Personalising consultancy sessions to align with your inquiries
- Improving the website and client service using anonymised data
- Complying with relevant regulatory and legal requirements
Legal Basis for Processing
We collect data in accordance with law and regulatory best practice.
Consent, contract necessity, and legitimate business interest are the principal legal grounds for data processing.
Sharing Information
Your data is not sold or shared for marketing purposes.
- Service providers assisting in booking and payment processing (bound by strict confidentiality)
- Third-party professional advisors only as required by law
- Regulatory authorities when mandated under Australian law
Data Security
We use secure protocols and strict access permissions to protect your personal data. Although we strive for complete security, electronic transmission can never be fully safeguarded against all risks. Please contact us for more detail on our protective measures.
Your Privacy Rights
Subject to Australian law, you may request the following:
- Access to your data held by us or our service providers
- Correction or updating of information we hold about you
- Deletion of your personal information where lawful
- Restriction of, or objection to, certain uses of your data
Cookies Policy
fentarivia.com uses cookies for essential site operation, analytics, and to enhance your browsing experience. Review our Cookie Policy for details on consent and controls.
Review Cookie Policy Review Cookie Policy
Contact Details
For questions about privacy, data usage, or this policy, contact us as below.
Contact Email: content@fentarivia.com
Phone Number: +61 7 5517 5667
Business Address: 17 Gould Road, Herston, QLD 4006 Australia
Changes to Privacy Policy
This policy may be revised as law or business practices evolve; always refer to the updated version.
Last Updated: September 15, 2025